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iLounge | All Things iPod, iPhone, iTunes and beyond: News: Mix: AT&T + Wayport, J.D. Power, Smartphone share, iPhone in Russia
Gizmodo: JD Power Ranks the iPhone Highest in Business Wireless Smartphone Satisfaction [IPhone]
TheAppleBlog: iPhone Tops J.D. Power Customer Satisfaction Survey
News: Mix: AT&T + Wayport, J.D. Power, Smartphone share, iPhone in Russia
iLounge | All Things iPod, iPhone, iTunes and beyond —
... the launch of free Wi-Fi access for iPhone users. According to the J.D. Power and Associates 2008 Business Wireless Smartphone Customer Satisfaction Study, Apple ranks highest in overall customer satisfaction among business wireless smartphone users. The study gave Apple a score of 778 out of 1,000 measured across five key factors; Apple did “particularly well” in the ease of operation, physical design and handset feature factors. “With the introduction of the iPhone in 2007, Apple has clearly differentiated itself from the competition in areas that are most important to ...
JD Power Ranks the iPhone Highest in Business Wireless Smartphone Satisfaction [IPhone]
Gizmodo —
... percent of smartphone owners say they download third-party software. Popular software downloads among business users include games (49%), business applications such as Microsoft Word and Excel (43%) and travel-related programs (36%). The 2008 Business Wireless Smartphone Customer Satisfaction Study is based on responses from 1,388 business wireless customers who currently own a smartphone device. The study was fielded between August and September 2008. [JD Power and Associates] ...
iPhone Tops J.D. Power Customer Satisfaction Survey
TheAppleBlog —
[image] It may have garnered its fair share of complaints, but Apple’s iPhone is still a hit with consumers, at least according to marketing firm J.D. Power and Associates. In their 2008 Business Wireless Smartphone Customer Satisfaction Study , the results of which were released yesterday, the iPhone came out on top, beating perennial favorite Research In Motion, makers of BlackBerry devices. Note that the survey measures the satisfaction of business customers specifically, which is good use for Cupertino’s efforts to make inroads in the Enterprise market. Results drawn from ...
J.D. Power survey ranks iPhone highest
The Unofficial Apple Weblog (TUAW) —
... J.D. Power and Associates released the results of a survey yesterday, showing Apple's iPhone ranked highest in terms of customer satisfaction among 1,388 business wireless customers queried between August and September. ...
iPhone Tops Business Rankings, Steals Nokia Market Share
Apple iPhone Blog —
... 51.4 percent in summer of last year to 38.9 percent in the wake of iPhone 3G's launch. Symbian, which powers all of Nokia's phones, also took a tumble from its presence on 68.1 percent of all shipping phones to 46.6 percent. And as with J.D. Power's study, Microsoft has also taken a bruising. Represented by the collective number of Windows Mobile smartphones, the software developer now sits in a modest fourth place with 13.6 percent of the market to itself. Reference: http://www.jdpower.com/corporate/news/releases/pressrelease.aspx?ID=2008240
How Smart Are iPhone Business Users?
iPhoneGizmo - iPhone Apps, Downloads, Hacks, Tips & Tricks —
... A key marketing study released yesterday - that surveyed business customer satisfaction with wireless smartphones - turned up some surprising results. Apple, it turns out, is now outshining the Blackberry! ...
iPhone Tops Business Rankings, Steals Nokia Market Share
Apple iPhone Blog —
... 51.4 percent in summer of last year to 38.9 percent in the wake of iPhone 3G's launch. Symbian, which powers all of Nokia's phones, also took a tumble from its presence on 68.1 percent of all shipping phones to 46.6 percent. And as with J.D. Power's study, Microsoft has also taken a bruising. Represented by the collective number of Windows Mobile smartphones, the software developer now sits in a modest fourth place with 13.6 percent of the market to itself. Reference: http://www.jdpower.com/corporate/news/releases/pressrelease.aspx?ID=2008240
iPhone Tops in Customer Satisfaction Survey
Mac|Life all RSS Feed —
jd power J.D. Power and Associates is considered the upper echelon of costumer satisfaction surveys. It is highly regarded among businesses and if anyone is ever mentioned by them, people tend to listen to what they have to say. Which is good for the iPhone since it received a high rank for its overall customer satisfaction among smartphone users. The iPhone received a score of 778 out of a possible score of 1000, "performing particularly well in the ease of operation, physical design and handset feature factors." The iPhones major competitors, Blackberry and Samsung, scored ...
