jdpower.com - 10/9/2009
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Earlier this year, we reported on customer satisfaction with both traditional mobile phones as well as the more feature-rich “smartphones,” which offer additional capabilities such as e-mail and Web browsing. At the time, customer satisfaction among smartphone users was on the rise, ...
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iPhone stays ahead in consumer and business smartphone satisfaction according to JD Power
9 to 5 Mac - Apple Intelligence —
... Apple's having a stellar year with JD Power surveys. The iPhone took the crown in both the consumer and business categories again in their bi-annual survery (though the battery didn't fare well). From JDPower ( ...
iPhone tops satisfaction survey for consumers, business users
AppleInsider —
... Published: 09:15 PM EST Apple's iPhone leads the latest J.D. Power and Associates survey for both consumers and business users, dominating the smartphone segment it arrived on only two years ago. Leveraging its strengths in ease of operation, operating system, features and physical design, Apple's iPhone scored 811 points out of a possible 1000 with personal-use consumers. LG scored a 776 and RIM's BlackBerry came in a close third at 759. The only area Apple failed to secure with a perfect score was battery function, which earned an ...
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