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2009 Wireless Phone Satisfaction Study Volume 2
jdpower.com - 10/8/2009
2009 Wireless Phone Satisfaction Study Volume 2
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Earlier this year, we reported on customer satisfaction with both traditional mobile phones as well as the more feature-rich “smartphones,” which offer additional capabilities such as e-mail and Web browsing. At the time, customer satisfaction among smartphone users was on the rise, ...

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Infinite Loop:  iPhone tops personal, business satisfaction rankings

Digital Daily:  JD Powers: iPhone Gives Rivals the Business

The iPhone Blog:  iPhone Earns #1 Spots in J.D. Power and Associates’ Personal and Business Satisfaction Ratings

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iPhone tops personal, business satisfaction rankings
Infinite Loop — ... Apple has taken the lead in both the personal and business categories of J.D. Power and Associates' latest mobile phone satisfaction study. The firm announced its second set of study results for 2009 on Thursday, noting that satisfaction among all phone owners has gone up since just six months ago. Apple in particular has managed to come out even further ahead, even in a category where it is not typically considered to be a frontrunner. ...

JD Powers: iPhone Gives Rivals the Business
Digital Daily — ... Customer satisfaction with the iPhone continues to run high–among both casual and business users. Apple’s smart phone scored highest in both the consumer and business categories of JD Power’s Smartphone Satisfaction Study, besting rivals like Research in Motion (RIMM) and LG. ...

iPhone Earns #1 Spots in J.D. Power and Associates’ Personal and Business Satisfaction Ratings
The iPhone Blog — ... Apple’s iPhone has stepped into first place in both personal and business categories of J.D. Power and Associates’ second wireless phone satisfaction study of 2009. ...

iPhone Earns #1 In J.D. Power & Associates Business Satisfaction Ratings
The Iphone Spot — ... Apple has taken the lead in both the personal and business categories of J.D. Power and Associates’ latest mobile phone satisfaction study. The firm announced its second set of study results for 2009 on Thursday, noting that satisfaction among all phone owners has gone up since just six months ago. Apple in particular has managed to come out even further ahead, even in a category where it is not typically considered to be a frontrunner. ...

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J.D. Power smartphone study ranks iPhone #1 in customer satisfaction — The Unofficial Apple Weblog (TUAW)
I don't know about you, but when I hear the name "J.D. Power and Associates," I think of customer satisfaction for automobile manufacturers. The company also does customer satisfaction surveys in a number of other industries, and yesterday they released the 2009 Wireless Consumer Smartphone ...
iPhone Grabs Top Rank in Smartphone Satisfaction Survey — Wired: Gadget Lab
Apple’s iPhone grabbed the no.-1 spot in a recent customer-satisfaction survey rating smartphones, beating rivals LG and RIM BlackBerry. Conducted by JD Power, the survey polled customers worldwide on satisfaction with their smartphones. Customers rated their smartphones based on ...