Apple’s iPhone App Refund Policies Could Bankrupt Developers

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iPhone

techcrunch.com - 3/26/2009

Apple’s iPhone App Refund Policies Could Bankrupt Developers

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We reported yesterday about Apple’s alleged delay in payments to iPhone app developers, but there is more alarming news from iPhone developers about Apple’s refund policies. Apparently, if iPhone users decide that they want a refund for an app (users can get a refund within 90 ...

news.cnet.com - 3/26/2009

Apple refund clause: Bad for developers?

— news.cnet.com — A clause in the Apple/developer agreement for the App Store, if enforced, could put a financial pinch... on developers. As any App Store developer knows, Apple gets a 30 percent take of every sale made from its store--if an application sells ... (more) Apple refund clause: Bad for developers?

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Comments vote down iPodObserver found this 3/26/2009found this

arstechnica.com - 3/26/2009

App Store refunds will not bankrupt developers

— arstechnica.com — Worries are running through the devosphere this morning regarding a clause in iPhone developer contracts. This clause... allows Apple to charge back 100 percent of the purchase price to developers for App Store returns and, at the same time, ... (more) App Store refunds will not bankrupt developers

App Store

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Comments vote down Cult of Mac found this 3/26/2009found this

Blog Reactions

Cult of Mac: AppStore Refund Policy Could Bankrupt Some Developers

iPodObserver: App Store Sees Growing Pains Over Refund, Payment Concerns

CNET News - Apple: App Store refunds: Much ado about nothing

Wired: Gadget Lab: Apple's iPhone: More Apps, More Problems

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Blog Reactions

AppStore Refund Policy Could Bankrupt Some Developers
Cult of Mac — ... Apple must have the sweetest distribution deal in the entire retail universe, if a report published Wednesday at TechCrunch is to be believed. ...

UPDATED: AppStore Refund Policy Won’t Bankrupt Developers
Cult of Mac — ... Apple must have the sweetest distribution deal in the entire retail universe, if a report published Wednesday at TechCrunch is to be believed. ...

App Store Sees Growing Pains Over Refund, Payment Concerns
iPodObserver — ... enhancements." Developers who have tried to contact the company have been frustrated by unanswered emails and excessive hold times by customer service representatives. TechCrunch said: "We've heard from one developer that he's yet to have received the February report and its nearly April. To make matters worse, another iPhone developer says that even after receiving the report of how much he should be paid, he was grossly underpaid by Apple, by nearly $10,000." Regarding app refunds, TechCrunch , ...

App Store refunds: Much ado about nothing
CNET News - Apple — While Apple's App Store policies have indeed been the source of frustration for many an iPhone developer, the overblown concerns over refund charges Thursday do not rise to that level. Contrary to earlier reports at Techcrunch and other outlets (including CNET), Apple's policies regarding iPhone application refunds and ...

Apple's iPhone: More Apps, More Problems
Wired: Gadget Lab — ... A refund policy that could potentially make developers go bankrupt. That is, Apple requires developers to issue refunds if a customer demands it within 90 days of purchase. But when the developer returns the money, it must return 100-percent of the app's cost. The developer loses the 30-percent commission fee that Apple takes with each sale. ...