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J.D. Power ranks Apple’s iPhone highest in new study
J.D. Power and Associates ranked Apple’s iPhone highest in overall customer satisfaction among business wireless smartphone users.
2008 Business Wireless Smartphone Customer Satisfaction Study | J.D. Power and Associates
jdpower.com — Sixty-nine percent of business smartphone users own a hands-free headset, and 74 percent of those owners use... a wireless headset device. Motorola owners report a higher incidence of using wireless headsets (86%), while only 60 percent of Apple iPhone ... (more) 2008 Business Wireless Smartphone Customer ...
JDPower.com
jdpower.com — J.D. Power and Associates is widely recognized as the voice of the customer. Its ratings are based... on verified owner feedback and are used by companies worldwide to improve quality and customer satisfaction. You can tap into highlights of this unique ... (more) JDPower.com
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J.D. Power survey ranks iPhone highest
The Unofficial Apple Weblog (TUAW) — ... Apple owners reported the highest average purchase price for a smartphone, $337. Motorola owners paid the least, averaging $169. The average across all smartphone brands was $216. The survey also found that a quarter of all smartphone users have at least one software-related problem with their current handset. Forty-four percent had to reboot their device at least once a week. Sixty-nine percent own a hands-free device, and 74 percent of them are wireless. [Via Macworld.] TUAWJ.D. Power survey ranks iPhone highest originally appeared on ...

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