Leave a Comment

iPhone Customers Most Satisfied
WebProNews Feed — ... new J.D. Power and Associates study. Apple received a score of 778 on a 1,000-point scale, doing well in the ease of operation category, physical design and handset feature factors. BlackBerry manufacturer RIM (703) and Samsung trailed Apple in the rankings."With the introduction of the iPhone in 2007, Apple has clearly differentiated itself from the competition in areas that are most important to business smartphone users," said Kirk Parsons, senior director of wireless services for J.D. Power and Associates ."By making basic applications and features easy to use and ...

Apple ranks highest in business wireless smartphone customer satisfaction
Macsimum News — ... Apple ranks highest in overall customer satisfaction among business wireless smartphone users, according to the J.D. Power and Associates’ “2008 Business Wireless Smartphone Customer Satisfaction Study.” The study, now in its second year, measures business customer satisfaction with wireless smartphones—defined as mobile phones offering advanced capabilities and personal computer-like functionality—such... ...

Study: consumers willing to pay for online news
Macsimum News — Study: consumers willing to pay for online news Posted by Dennis Sellers Apple ico Mar 20, 2009 at 3:00am As bloggers begin to discuss how they see the news industry evolving as print outlets struggle for survival, many say they are willing to pay for online news content, according to a recent online report about bloggers and social media by J.D. Power and Associates Web Intelligence Division . The report analyzes blogs and message board postings between December 2008 and February 2009 on the topic of news, paying options and how consumers expect the news industry to evolve. ...

iPhone ranks highest in smartphone satisfaction study
Macsimum News — ... In JD Power and Associates’ new study of smartphone satisfaction, Apple ranks highest among smartphone manufacturers with a score of 791, performing particularly well in ease of operation, operating system, features and physical design for the iPhone. LG (772) and Samsung (759) follow Apple in the rankings. ...

iPhone Sweeps JD Power Consumer Smartphone Ratings — Except In Battery Life
TechCrunch — ... The latest 2009 JD Power Consumer Smartphone Satisfaction Study numbers are in. And the winner is … the iPhone. Apple’s device nearly swept every category, with top marks in operating system, features, ease of operation, physical design and overall satisfaction. In fact, the only device it didn’t receive the highest marks in was “battery aspects.” ...

Apple tops J.D. Power's list for smart phone customer satisfaction
Macworld — ... It's easy to be blasé about Apple winning another yet award for the iPhone, but happy customers are never something to take for granted. And that why it's good news that research company J.D. Power and Associates on Thursday ranked Apple number one among manufacturers of smart phones. In its ...

Deutsche Bank says IT warms to iPhone
The Unofficial Apple Weblog (TUAW) — ... into the Enterprise." Whitmore thinks Apple will sell 2 million iPhones to big business by the end of the year, some through reimbursements to employees and some through IT department purchases. If those numbers hold, the iPhone will own about 7% of the Enterprise smartphone market in 2009, up from the 2% it controlled in 2008. What's up with the shift? Whitmore notes four reasons: User satisfaction - highlighted by the recent J.D. Power surveys of both consumer and business smartphone users ...

Virgin Mobile Canada: Fifth Canadian outlet for iPhone
The Unofficial Apple Weblog (TUAW) — ... was that it'll sell the phones online and in its brick-and-mortar stores at some point. Well, that and that its gotten some love from J.D. Power and Associates for its prepaid and postpaid wireless services. ...