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Microsoft to copy Apple Genius strategy
Microsoft to copy Apple Genius strategy
Microsoft on Friday said that its $300 million marketing campaign will now involve in-store representatives to promote the brand, the company's general manager of corporate communications, Tom Pilla, says. Effectively mimicking Apple's Geniuses as w...
Product Manager
seattle.computerjobs.com — This Job is eligible for the following work arrangements :Flex Time Job Title: Senior Product Manager -... Skymarket This is a unique opportunity and time of rapid change in the mobile industry for a Senior Product Manager in the Mobile Communications ... (more) Product Manager
Microsoft deploying in-store customer-service reps: Financial News - Yahoo! Finance
biz.yahoo.com — NEW YORK -- As part of its new $300 million marketing campaign and image makeover, Microsoft Corp.... plans to deploy its own customer-service representatives at retailers like Best Buy and Circuit City to help people with their PC purchases. The world's ... (more) Microsoft deploying in-store customer-service reps: ...
Zune Takes Music Discovery to the Next Level
microsoft.com — Zune Takes Music Discovery to the Next Level (more) Zune Takes Music Discovery to the Next Level
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Microsoft fires up the photocopiers once again: ‘Microsoft Gurus’ to mimic Apple’s ‘Mac Geniuses’
MacDailyNews — ... run a trial later this year that sees 155 trained experts in Windows, nicknamed Microsoft Gurus, answering questions at larger retail chains such as Best Buy and Circuit City," Electronista reports. "The Gurus will answer both general questions about computers and giving their own demos of different Microsoft programs and services working in tandem, including Windows Vista as well as Windows Mobile-based smartphones and Windows Live web features," Electronista reports. Full article here . MacDailyNews Take: Why "Gurus?" Because if they were "geniuses," they'd already be Mac ...

Microsoft to Deploy Their Own Version of the Apple Genius [Microsoft Gurus]
Gizmodo — ... to help consumers with their PC issues. Like their Apple counterparts, The "Microsoft Gurus" will not be paid on commission and they will be available to handle general questions and give demos of products—but they will not be available for any real tech support or repairs. So they are kind of like Apple Geniuses, only a lot less useful. Nonetheless, Microsoft plans to roll out around 155 of these trained experts during an initial trial run sometime before the end of the year. [Electronista] ...

Microsoft to Replicate Apple Genius Program
MacBlogz - One Stop Apple News — ... the Microsoft Gurus will not be paid on commission, focusing their help on which ever customers are in need of it. The new breed of experts are said to be released into the wild by the end of 2008, yet no word has been given about when the program will expand if proven to be successful. Coming into this year’s holiday season, the Guru program will be just one piece of Microsoft’s vigorous effort to make up for lost ground. [via Electronista]

Windows Gurus to infiltrate retail stores, tell you why Vista rules
Engadget — ... These so-called experts will be there to "explain the benefits of Windows," but we're not sure if they'll only be around to answer inquiries or if they'll be actively approaching you in an uncomfortable attempt to talk about Aero and ReadyBoost. We're hearing that some 155 representatives will be deployed before the year's end at stores like Best Buy and Circuit City, so at least you now know where not to shop if you're terrified of confrontation. [Via Electronista, image courtesy of StarBulletin]Read |  ...

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Microsoft MixView Is Prettier, More Useful Version of iTunes' Genius [MixView]Gizmodo
Not content with deploying their version of Apple's Genius tech support lackeys , Microsoft is now biting on the iTunes Genius song feature as well and the initial previews make it look... really awesome, actually. Wired got a sneak preview of the Zune 3.0 software, to be released on Sept. 16, ...
Microsoft Gurus are not Apple GeniusesThe Unofficial Apple Weblog (TUAW)
According to a Friday article on Yahoo! Finance , Microsoft is introducing "Microsoft Gurus" at Best Buy and Circuit City stores nationwide. They plan on having 155 Gurus deployed by year-end, and will expand the program based on its success. While it may seem like this is copying Apple's ...
Microsoft Gurus a Genius Bar rip-off?TheAppleBlog
Since news came out that Microsoft would be deploying a “Microsoft Gurus” program as part of their $300 million effort to improve their image, they have been consistently compared to ripping off Apple’s “Genius Bar” program. Microsoft Gurus is program Microsoft ...
Microsoft Gurus a Genius Bar rip-off?MacLifer: The best apple mac computer hardware and software posts from around the web
Since news came out that Microsoft would be deploying a “Microsoft Gurus” program as part of their $300 million effort to improve their image, they have been consistently compared to ripping off Apple’s “Genius Bar” program.Microsoft Gurus is program Microsoft is ...
Microsoft to Copy Apple's Geniuses with GurusThe Mac Observer
Microsoft is prepping to insert its own version of the Apple Genius, dubbed Microsoft Gurus, in stores like Best Buy and Circuit City, but unlike the Genuis Bar staff, Microsoft's pros will only help with pre-sale questions
Microsoft to copy Apple Genius strategyMacNN | The Macintosh News Network
Microsoft on Friday said that its $300 million marketing campaign will now involve in-store representatives to promote the brand, the company's general manager of corporate communications, Tom Pilla, says. Effectively mimicking Apple's Geniuses as well as their floor specialists, Microsoft will ...